Updated: May 18, 2020
This policy applies to all Tutr Users, including Students and Teachers (including Teacher applicants), and to all Tutr platforms and services, including our apps, websites, features, and other services (collectively, the “Tutr Platform”). Please remember that your use of the Tutr Platform is also subject to our Terms of Service
When you use the Tutr Platform, we collect the information you provide, usage information, and information about your device as described below:
A. Personal Information That You Provide
This includes the information you provide us when you create an account with Tutr, use the Tutr Platform and Tutoring Services, or contact us for inquiries.
We may collect the following information:
B. Other Information We Collect When You Use the Tutr Platform
Usage Information. We collect information about your use of the Tutr Platform and Tutoring Services, such as when you search for, request or offer Classes. We also collect information about your interactions with the Tutr Platform like our apps and websites, including the pages and content you view and the dates and times of your use.
Device Information. We collect information about the devices you use to access the Tutr Platform, including device model, IP address, type of browser, version of operating system, preferences and settings (such as preferred language), device identifiers, and push notification tokens.
We use your personal information to:
We may share your Personal Information with certain third parties without further notice to you, as set forth below:
Third Party Services
We use third party services to perform certain functions on the Tutr Platform (such as payment processing). These third parties may have limited access to User information solely for the purpose of helping us to provide access to the Tutr Platform and Tutoring Services. Such third parties do not have any rights to use your Personal Information beyond what is necessary to assist us.
If we are involved in a restructuring merger, acquisition, or sale of company assets, your Personal Information may be shared as part of that transaction along with other assets.
Tutr may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Tutr, (iii) act in urgent circumstances to protect the personal safety of users of the Tutr Platform or the public, or (iv) protect against legal liability.
You may be able to share Personal Information with third parties, including with the general public, through use of the Tutr Platform and Tutoring Services.
As a User, you will have a profile that will be publicly available to all Users of the Tutr Platform (the “User Profile”), which may include parts of your Personal Information such as:
Any information published as part of your User Profile becomes available to the public. After publishing, we have no control over how such information is used or its further dissemination.
We retain your information for as long as necessary to provide you and our other users the Tutr Platform. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as Class bookings and payments for at least six years for business purposes, such as accounting for tax filings. If you request account deletion, we will delete your information as set forth in the “Deleting Your Account” section below.
We take reasonable and appropriate measures designed to protect your Personal Information. But no security measures can be 100% effective, and we cannot guarantee the security of your information, including against unauthorized intrusions or acts by third parties.
Tutr provides ways for you to access and delete your personal information as well as exercise other data rights that give you certain control over your personal information.
You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the Tutr Platform.
You can review and edit certain information you have chosen to add to your profile by logging in to your account and accessing your profile.
Deleting Your Account
If you would like to delete your Tutr account, please contact us at firstname.lastname@example.org. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to trust, safety, or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations.
Tutr is not available to persons under the age of 13, and we don’t knowingly collect personal information from children under the age of 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at email@example.com.
The Tutr Platform may contain links to third-party websites. Those websites may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.
We may update this policy from time to time as the Tutr Platform changes and privacy law evolves. If we update it, we will do so online, and if we make significant changes, we will let you know through the Tutr Platform or by some other method of communication like email. When you use Tutr, you are agreeing to the most recent version of this policy.
If you have any questions or concerns about your privacy or anything in this policy, please contact us at firstname.lastname@example.org.